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Human centred-design (HCD) is an approach that helps ensure that whatever is being designed – such as systems, equipment, procedures, or regulations – is useful and usable and will support skilled performance in the workplace so that the intended operational benefits can be realized.
Human performance (HP) represents the human contribution to system performance.
This 4-minute video provides an overview of why an understanding of HP is fundamental for regulators in doing their job, regardless of what role(s) they have within the regulatory body, and why awareness of five HP...