Assistance to Aircraft Accident Victims and their Families
This Session will discuss implementation of States’ legislation, regulations, policies and procedures
related to family assistance and relationship between insurance companies and victims, families and
airlines. It will also discuss which mechanisms are existing to assist Member States in developing family
assistance plans to support aircraft accident victims and their families, by notably highlighting both the
most expeditious procedures practical to facilitate the movement of family members and authorized
representatives of the operator and the best practices for insurance companies.
Moderator: Mr. Pascal Luciani, Deputy Director, Air Navigation and Aviation Safety, ICAO
Speakers:
• Mr. David Benito Astudillo, Director General, National Civil Aviation Administration,
Spain
• Ms. Pilar Vera Palmés, President AVJK5022 Accident Victims Association and Chair, Air
Crash Victims’ Families’ Federation International (ACVFFI)
• Ms. Aysha Al Hamili, Assistant Director General, Air Accident Investigations Sector,
United Arab Emirates (UAE)
• Mr. Albert Urdiroz, Deputy Head of Accident Investigations and Prevention, Airbus
Commercial Aircraft
• Mr. Amdye Fanta, Director, Aircraft Accident/Incident Investigation Bureau, Ethiopia
• Mr. Richard Ossendorp, Representative of Netherlands to ICAO