The Perfect Duo - Technology and Human Elements: improving security at airports
Session by ACI
Within the dynamic aviation landscape, airports face evolving challenges, where striking a balance between innovative technology and the essential human touch is crucial. This session will explore the impacts of new technologies and the effects of mental health on employees, and the need for diverse, equitable, and inclusive workforces in ensuring efficient, secure, and compassionate security operations.
Moderator: Nicholas Ratledge, Senior Manager Security, Safety and Operations, Airports Council International (ACI) World
Panellists:
Zoë Ali, Diversity, Equity and Inclusion Specialist, Peel Regional Police, Canada
Bonnie M. Kudrick, Principal Consultant/CEO, HumanLink, LLC
Catherine Piana, Director General, Aviation Security Services Association – International (ASSA-i)
Joanna Styrczula, Regional Hate Crime Coordinator in the Diversity, Equity, and Inclusion Bureau (DEI), Peel Regional Police, Canada