AI Solutions for the Aviation Industry: CRM and Passenger Experience

During this session, industry will be discussing AI and the passenger experience from the airlines and airports’ perspective. Example of discussion is the personalization of the passenger experience in their interactions with airlines and airports.

Moderated by: Mr. James McDonald, Director Travel Transformation, WTTC.
- Mr. Alp Er Tunga Ersoy, CEO, Sabiha Gökçen International Airport.
- Mr. Emin Erdevir, Commercial Solutions Director, Pegasus Airlines.
- Mr. Caner Gumus, Data and AI Product Manager, SOFTTECH.
- Mr. Özal Mehmeti, Product Manager, Hitit CS.
- Mr.Orkun Özkan, Commercial Director, Enuygun.