This session will focus on best practices from States, airports and airlines, presenting updates and sharing experiences. The session will focus on national aircraft accident family assistance plans implemented by States as comprehensive frameworks designed to provide crucial support and resources to the families of individuals affected by aviation incidents. It will also emphasize the importance of collaboration between airports and aircraft operators to ensure a coordinated and effective response, fostering solidarity and care within the aviation community.

Moderator: Ángel Luis Arias Serrano, ICAO Council Representative Spain.

Round Table Discussion // Q&As
• Richard Drennan, Manager of Business Continuity & Emergency Response, FlyDubai.
• Elias Kontanis, Chief Transportation Disaster Assistance Division, National Transportation Safety Board (NTSB), United States.
• Annette van Loenen, Crisis Manager Amsterdam Airport Schiphol.
• Monica Maccaferri, Crisis and Family Assistance expert Bologna Airport.
• Munekazu Tachibana, Senior VP Corporate Safety and Security, Family Assistance and Support, Japan Airlines (JAL).